New Managing Director for GW

Johannes Kloess will be taking over the position of Managing Director at Galileo Watermark. He has been a pivotal member of the management team for over three years, previously heading up the Operations function, as well as being instrumental in the turnaround and restructuring of the acquired Watermark Products business by Galileo Group in 2017.

Johannes takes on accountability for the continued development and growth of Galileo Watermark, overseeing all functions with a focus on delivering increasing market relevance, unique innovations and price competitiveness to the aviation industry. Notably, this includes strengthening the design, sourcing and operational infrastructure to continue to be the reputable and dependable airline partner of choice. Johannes will oversee all functional teams and offices, with Ian Linaker continuing to head up the overall Galileo Group of companies.

Ian Linaker commented; “I am delighted that Johannes has chosen to step into the role and take on the challenge of Managing Director of GW. Johannes, like so many of the GW community, has played a pivotal role in the Galileo Watermark story, without which we would not have seen the successful turnaround, and success that is GW today. Johannes takes leadership of a fantastic heritage, and a company that is forward looking with exciting times ahead. I have confidence in his ability to continue to grow GW’s strong culture, capabilities and partner relationships, as well as push for true innovation that the sector desperately needs.”

Ian will continue to work alongside Johannes with a focus on business strategy and innovation, defining the longer term 3-5-year strategic roadmap of the business, as well as supporting Johannes as he transitions fully into the role – taking over the full global operations of GW. In addition, Ian’s focus will include the longer term new product development programmes aimed at incubating innovations (through tangible product) to the market, working with the wider team in London, as well as developing closer relationships with customers and suppliers.

Mildred Lau will take over the role of Operations Director at Galileo Watermark. Based in the HK office, Mildred has a wealth of experience running Operations teams, both small and large, within a number of fast-growing companies. She has led the Operations department since February 2018 as Head of Operations and has been instrumental in helping to streamline processes and ensuring all operations run as smoothly as possible.


Four Award Wins!

16 Apr 2019

Onboard Hospitality Awards Shortlist!

12 Feb 2019

Best Economy Class Amenity Kit Asia

14 May 2018

Taste of Travel winners!

08 May 2018

Former BA and Virgin designer joins GW

30 Apr 2018

Onboard Hospitality Win!

23 Apr 2018

Award Wins

13 Apr 2018

TravelPlus Awards Shortlist

06 Mar 2018

OnBoard Hospitality Awards Shortlist

22 Feb 2018

Magritte inspired kits launch on Brussels Airlines

21 Dec 2017